Welcome to Umami Catering!
Before using our services, please take a moment to read and agree to our Terms of Service. This agreement outlines the terms and conditions governing your use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions.
Introduction
Umami Catering specialises in the production and delivery of fresh and cooked goods. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these terms of service
Use of Our Website
You agree to use our website solely for the purpose of purchasing our products. You agree not to use our website for any unlawful purpose or in any way that may damage, disable, overburden or impair our website. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Ordering and payment
To place an order, you must select the products you wish to purchase, provide the necessary billing and shipping information, and pay for the order in full. We accept payment via credit card, bank deposit and other payment methods that may be available on our website. Payment is due at the time of purchase and all prices listed on our website are final. You agree to provide Umami catering or such third party with information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product or service. You are responsible for all charges incurred by the user of your account, credit card or other payment mechanism, as well as for paying any applicable taxes.
Delivery
We offer delivery services within our designated service area. Delivery fees may apply. We will make every effort to deliver your order on the requested delivery date but we cannot guarantee delivery on a specific date or time. If we are unable to deliver your order due to factors beyond our control, we will contact you to reschedule the delivery.
Delivery Instructions:
Please provide us with clear and accurate delivery instructions, including any special handling requirements or delivery timeframes. It is your responsibility to ensure that the recipient is available to receive the goods at the agreed-upon delivery time.
Product Availability and Substitution
All products are subject to availability and we reserve the right to substitute any product with a similar item of equal or greater value. We make every effort to provide accurate and up-to-date information on our website but we cannot guarantee that all information is complete, accurate, or current.
Perishable Goods Liability:
We are not responsible for the quality, freshness, or condition of the perishable goods once they have been delivered. It is your responsibility to ensure that the goods are properly stored and handled upon receipt.
Refunds and Cancellations
Refunds and cancellations may be subject to certain restrictions. Please contact us as soon as possible if you need to cancel or reschedule a delivery. (More information available on our FAQs page)
Intellectual Property
Refunds and cancellations may be subject to certain restrictions. Please contact us as soon as possible if you need to cancel or reschedule a delivery. (More information available on our FAQs page)
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, materials, content or products included on our website.
Limitation of Liability
Umami Catering will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, even if we have been advised of the possibility of such damages.
Changes to the Agreement
We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new terms and conditions.
Governing Law
This agreement shall be governed by and construed in accordance with the laws of the state in which Umami Catering is located, without giving effect to any principles of conflicts of law.
If you have any questions or concerns about our terms of service, please contact us at contact@umamicatering.com
